On-Site Training Frequently Asked Questions

Q: How much does the training cost?

Each training service is unique and costing for service is dependent upon a number of items. Our team will review documents such as inspection reports, staff manuals, and LOPs to determine the length and content of the training prior to providing an estimated cost of service. We'll talk through these items with you and other stakeholders to ensure the training meets your desired outcomes and meets training hour requirements per standards.

Q:  What are the other expenses that I should expect from training?

The following is a breakdown of potential travel expenses.  We invoice these expenses exactly as they are incurred.  We do everything we can to keep these costs reasonable.

  • Driving:  mileage - the national rate of $0.56 cents per mile, rental car and gas, road tolls
  • Flights - airfare, baggage fees, airport parking
  • Meals - $50.00 per day per trainer; lodging - billed exactly as incurred ($120 is a figure often used to estimate rates
  • Travel labor - approximately $400 for a full day of travel and $200 for half a day of travel

** Travel expenses may be offset if the client has the ability to provide lodging, meals, transportation, etc... which meet the trainer's needs as well as follow suggested CDC protocols for COVID mitigation.

Q:  How many participants can we have at the training?

We can train as many staff as you need. We have a ratio of 5-10 trainees to each trainer, depending on site-specific considerations. Certification testing requires an additional day of testing with a maximum ratio of 5 candidates to each trainer/tester.

Q: Do you train on courses that Challenge Towers did not build?

Yes! Per ANSI/ACCT standards: training must take place at course with a passing inspection (course and equipment) from a qualified third party within the last year. 

Q: Can you certify our staff to be trainers?

There is currently no such certification backed by ACCT that certifies others to train.  According to the Training Standards in the ANSI/ACCT 3-2019 Standards, only a Qualified Person can deliver training.  A Qualified Person is an individual who, by possession of a recognized degree, certificate or professional standing;  or who by possession of extensive knowledge, training and or experience in the subject field; has successfully demonstrated ability in design, analysis, evaluation, installation, inspection, specification or training in the subject work, project or product, to the extent established by this standard. Check out Qualified Course Professional Guidelines HERE.

Q: What is the difference between a certification and non-certification track training?

In short, skills verification is the primary difference. A certification track training means that after the training is completed, there is a written and practical test in order to verify skills and gain certification from Challenge Towers. Only a Professional Vendor Member, accredited by ACCT for Training/Certification, can conduct practitioner certifications that are recognized by the ACCT.

Q: Am I required to have my staff certified?

It depends. Some states and regions have industry-specific regulations. Some accreditation programs have specific criteria for training and/or certification. Some insurance companies have requirements for training/certification. It is clear that annual training delivered by a qualified person is required by many different standards and industry common practice. Whether or not to certify is a decision every organization must carefully make. Contact us today for help navigating the decision process.

Q: How long does certification last?

A Level 1 practitioner certification lasts for 1 year.  A Level 2 practitioner certification lasts for 3 years.  A Course Manager certification lasts for 5 years.


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