The Challenge Towers Process

Every adventure begins with a first step. At Challenge Towers, each project follows a specific process that guarantees efficiency, fosters communication, and keeps the client informed every step of the way. 

1. Consultation

We want to know more about you and how you intend to use your new adventure facility drilling down to the key information that will support efficient Discovery and Design phases.

  • Define Audience
    • Ask yourself what the general demographics are that you're trying to reach. Are you building for a commercial enterprise, a camp, or an educational institution?
  • Establish Needs
    • You'll need permits, engineering, access points, a budget, and other design needs.  
  • Confirm Goals
    • What is your planned opening date? What is you anticipated annual throughput? What kind of experience do you want your participants to have? 
  • Highlight Opportunities
    • What is the surrounding environment like, and how can it best be incorporated into your facility? 
  • Communicate Process
    • We will go over the process with you in greater detail during this phase, letting you know what to expect.
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2. Discovery

Project evaluation intended to collect information to complete and return a concept proposal outlining facility specifications, operations considerations, installation parameters, and itemized costing.

  • Define vision
    • During this phase, we will brainstorm your vision and work through the concept with the client, incorporating desired aesthetics and styles, while also establishing operational parameters and limitations
  • Collect information
    • Here we will review the site location, taking note of topography and environmental conditions. We will also identify permitting, engineering, and licensure need and establish the project timelines, clarifying roles and third-party contractors where applicable, and setting the project budget.
  • Establish scope
    • We will need to determine the size and scope of the desired product. What kind of equipment will be used?  We will also establish a layout and confirm design variables and scope.
  • Determine feasibility
    • Is the requested design possible given the design and set parameters? Is the requested timeline and installation realistic given these parameters?
  • Complete Concept
    • Finally, we will create a model 3D rendered course and a complete concept proposal.
3. Design

While some projects are ready for installation following Discovery, others will move into a Design phase prior to installation to confirm concept assumptions, complete project documentation, and finalize prefabrication and installation logistics and planning.

  • Resolve unknowns
  • Finalize design
  • Complete engineering
  • Plan Installation
  • Confirm Cost
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4. Installation

Our team of qualified aerial installers efficiently construct the planned facility with consistent input and oversight from our project management, inspections, and operations team ensuring that the final product meets intended design parameters, documented specifications, and operational objectives.

  • Logistics and coordination:
    • Our team begins with material procurement and mobilization, arriving on site to begin or confirm course layout, and beginning with the installation of course infrastructure immediately.
  • Reporting and communication
    • Our team communicates with our management team daily, meeting weekly to keep our process and team up to date. During this time we will also be in regular communications with the client, providing necessary updates.
  • Operations review
    • Operations management team arrives near completion to review course, traversing the course with meticulous scrutiny. “Punch List” items are identified and addressed with the install team.
  • Acceptance inspection
5. Training & Operations

Prepare your operations team for the job of managing your new facility using the Association for Challenge Course Technology Practitioner Certification scheme designed to provide objective assessment of an individual’s skill and ability to work in and manage risk while at height.

  • Support safety
  • Prepare Staff
  • Develop Skills
  • Confirm Ability
  • Ready opening

Ready for a new