The right process leads to the best outcomes. Our purpose is to assist in aligning your priorities with innovative design, cutting-edge technologies, and outstanding craftsmanship. The amount of time it takes to start installation will vary based on the scale and scope of your project. Full custom installations can take up 8 weeks for the Discovery and Design phases to be completed, while semi-custom and Signature Designs can move to build far more quickly.
This is where it all starts. We seek to gather and process sufficient information to develop a design concept, establish initial cost estimates, and identify unknowns related to a project. Discovery often involves a site visit and results in a project proposal based on available information.
Typically required for more complex custom and semi-custom projects, the goal of design is to complete a systematic and comprehensive revision of the project concept and initial cost estimates as we work towards a completed Project Plan. The Project Plan may require the collection of additional information including arborist assessments; property survey; soil composition analysis; technical drawings and renderings; project mapping; and engineering. Additional site visits are often required as we work to assess an assortment of variables and parameters. Once Design is complete, all the pieces are in place to begin site prep and installation.
With a signed contract and paid deposit, we begin the installation. Our Installation professionals work efficiently, monitoring each stage of the build and insuring compliance with all applicable Association for Challenge Course Technology standards. A final walk though is conducted with the client before the project is considered complete and a 1-year warranty on materials and workmanship accompanies each installation.
With installation complete, we shift our focus to the training and development of staff. Challenge Towers offers a wide variety of training and certification services to support individuals and organizations manage safe and effective programs. Designed using Association for Challenge Course Technology (ACCT) standards as the foundation, our trainings meet your operational goals and are delivered by an experienced and ACCT accredited staff.
Challenge Towers will travel to your facility and deliver a custom designed training to meet your staff development goals. Whether a single-day refresher or week long Practitioner Certification, Challenge Towers can aid your organization in more effectively managing risk and more consistently delivering exceptional programs and services.
Challenge Towers partners with various facilities throughout the year to provide training and certification courses open to the public. Trainings range from 1 to 5 days in length depending on the course offered and participants have the option to be certified in both low and high ropes skills.
The most critical element to a safe and professional operation is the people you hire. ACCT's Practitioner Certification scheme provides an objective assessment of an individuals skill and ability and compliments good hiring practices. The Practitioner Certification Standards (first published in 2007) outline requirements for Level I, Level II and Challenge Course Manager certifications. Individual tracts are offered in High Course only, Spotted Elements only, Full Course and Site/System Specific Certifications. Each is intended to be transferable to different courses with the exception of the Site Specific certification. Seasoned facilitators have the option to challenge-the-test if they believe their background and experience is sufficient to meet or exceed the standards.
Prompt repairs and consistent maintenance are key to keeping your course in optimal condition. We work with you to develop a maintenance schedule that makes sense for your facility. We align inspection and maintenance visits to reduce your cost and maximize your return. Challenge Towers helps keep your course in compliance with the most current ACCT standards developed and revised by the industries largest and most active association.